Online help for Research.gov can be accessed by selecting the Help link on the top of any screen within Research.gov. To access a 508 compliant version of the help click here.
You can Search the Research.gov Help System to quickly locate the help topic that you need. You can also find relevant help topics through the Table of Contents or keyword Index on the left side of this screen.
For technical questions or immediate assistance, please contact the NSF Help Desk 7 AM - 9 PM Eastern Time, Monday through Friday (except for federal holidays):
Email the Help Desk at: rgov@nsf.gov
If your inquiry is an emergency call 1-800-381-1532
To hear the recording on System Availability, call 1-800-437-7408
To give feedback or comments, see the feedback page.
For general questions about Research.gov, please see our Frequently Asked Questions. For more information or questions about Research.gov and its service offerings, please contact the Research.gov team by phone at (703) 292-8150 or by e-mail at gmlob@nsf.gov.
There are three ways to get the precise help you need in Research.gov Help System:
1. In the Search box (Figure 1), type the action you need help for.
Figure 1: Research.gov Help Search boxes
2. Click the Go button (Figure 1). The list of help topics covering that type of activity appears in the column below the Search box (Figure 2).
Figure 2: Search Results
3. Click on a help topic heading (Figure 2) to see the topic contents displayed on the right side of the screen.
The Table of Contents contains a hierarchy of the activities for each major group of functions.
1. Click on a books (Figure 3) to see the help topics in the folder. The topics of the book display.
Figure 3: Content Topics.
2. Click on a help topic heading to see the topic contents displayed on the right side of the screen.
Keywords are listed in the Index in alphabetical order.
1.
In the Search box (Figure
4),
type your keyword. The keyword automatically displays in the column under
the Keyword search box.
Figure 4: Index.
2. Click on a help topic heading to see the topic contents displayed on the right side of the screen.